As part of Marriott Hotels’ bold transformation, the brand announced the rollout of a new innovation, Marriott Mobile App, which is changing the way the next generation of travelers engage with Marriott— through their Smartphones. Marriott Mobile App is currently available at 31 hotels in the U.S. and Canada and will expand to all 328 hotels in the brand’s portfolio later this summer, making the app the broadest mobile offering of its kind in the hotel industry. This mobile check-in app expedites hotel check-in and is geared towards the next generation travelers who are increasingly mobile and global.
Marriott Mobile App Features:
- Use Mobile check-in after 4 pm the day before your reservation and up to two hours before you arrive
- Receive automatic notifications when your room is ready
- When you arrive at the hotel, go directly to the Mobile Check-In desk for an enhanced arrival experience. Marriott will have your key waiting.
“As Marriott developed the app and tested mobile check-in, we engaged customers, asking for their feedback to perfect the experience and learn what mattered most to them,” said Paul Cahill, senior vice president of brand management for Marriott Hotels. “Our frequent guests told us they wanted mobile check-in first, using their smartphones, to be widely available. That is what we are delivering as Marriott Hotels continues its journey of envisioning the future of travel for the next generation.”
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